The Influence of Price, Content, and Ease of Use on Consumer Attitude and Purchase Intention in the Video Streaming Industry

Authors

  • Malika EL Khaldi School of Business and Management, Institut Teknologi Bandung, Jalan Ganesha No.10, Lebak Siliwangi, Coblong, Bandung, Jawa Barat 40132
  • Atik Aprianingsih School of Business and Management, Institut Teknologi Bandung, Jalan Ganesha No.10, Lebak Siliwangi, Coblong, Bandung, Jawa Barat 40132

DOI:

https://doi.org/10.21632/

Keywords:

Video streaming platforms , Price, Content, Ease of use, Purchase intention

Abstract

This study aimed to analyze the influence of price, content, and ease of use on consumer attitudes and purchase intentions toward local and global video streaming platforms in Indonesia, specifically comparing Vidio and Netflix. The research used a quantitative method and involved 107 respondents aged 17 and above who had experience using both platforms, selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS‑SEM). The findings showed that price, content, and ease of use significantly affected consumer attitudes toward Vidio, while only price and ease of use had significant effects for Netflix. Content did not significantly influence attitudes for Netflix. Consumer attitude strongly influenced purchase intention for both platforms. This study filled a research gap by highlighting differences in attitude formation between local and global platforms and providing strategic insights for local providers to enhance competitiveness in Indonesia’s streaming industry.

Author Biographies

Malika EL Khaldi, School of Business and Management, Institut Teknologi Bandung, Jalan Ganesha No.10, Lebak Siliwangi, Coblong, Bandung, Jawa Barat 40132

Master of Science in Management (MSM) student at the School of Business and Management, Institut Teknologi Bandung.

Atik Aprianingsih, School of Business and Management, Institut Teknologi Bandung, Jalan Ganesha No.10, Lebak Siliwangi, Coblong, Bandung, Jawa Barat 40132

Faculty Member, School of Business and Management, Institut Teknologi Bandung

References

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T

Apasrawirote, D., & Yawised, K. (2022). Factors influencing the behavioral and purchase intention on live-streaming shopping. Asian Journal of Business Research, 12(1). https://doi.org/10.14707/ajbr.220119

Asih, D., Teofilus, T., Sutrisno, T. F., & Yoana, C. (2020). The effectiveness of social media based on photo and video sharing towards online purchase intention. Jurnal Siasat Bisnis, 24(2), 176. https://doi.org/10.20885/jsb.vol24.iss2.art7

BytePlus. (n.d.). BytePlus topic: 93451. https://www.byteplus.com/en/topic/93451

Camilleri, M. A., & Falzon, L. (2021). Understanding motivations to use online streaming services: Integrating the technology acceptance model (TAM) and the uses and gratifications theory (UGT). Spanish Journal of Marketing – ESIC, 25(2), 217–238. https://doi.org/10.1108/sjme-04-2020-0074

Chu, W.-Y., & Wu, Y.-L. (2024). The influence of moderating factors on consumer usage of OTT platforms: Using Netflix as an example. International Journal of Business Ecosystem & Strategy, 6(5), 01–16. https://doi.org/10.36096/ijbes.v6i5.694

Datareportal. (2024). Digital 2024 report. https://datareportal.com/reports/digital-2024

FlixPatrol. (n.d.). Streaming services subscribers in Indonesia. https://flixpatrol.com/streaming-services/subscribers/indonesia

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Sage.

Hendrayati, H., Gaffar, V., & Dwiyanty, D. S. (2016). The influence of celebgram on online purchasing decision. Proceedings of the 1st Global Conference on Business, Management and Entrepreneurship (GCBME 2016). https://doi.org/10.2991/gcbme-16.2016.77

Ho, C.-I., Liu, Y., & Chen, M. (2022). Antecedents and consequences of consumers’ attitudes toward live streaming shopping: An application of the stimulus–organism–response paradigm. Cogent Business & Management, 9(1). https://doi.org/10.1080/23311975.2022.2145673

Januar, S. K., Tanjung, S. M., & Saleh, M. Z. (2023). Analisis strategi pemasaran Netflix di pasar global. Business and Investment Review, 1(6), 27–38. https://doi.org/10.61292/birev.v1i6.74

JustWatch. (2024). Indonesia’s streaming and SVOD market share (Q4 2023). https://indonesiaexpat.id/lifestyle/arts-entertainment/justwatch-reports-indonesias-streaming-and-svod-market-share-in-q4-2023/

Kufaine, N. (2024). Understanding characteristics of Extended Theory of Planned Behaviour: Systematic literature review. Open Journal of Philosophy, 14(4), 848–859. https://doi.org/10.4236/ojpp.2024.144057

Kweon, H. J., & Kweon, S. H. (2021). Pricing strategy within the U.S. streaming services market: A focus on Netflix’s price plans. International Journal of Contents. https://doi.org/10.5392/IJoC.2021.17.2.001

Machfud, M. A., Laksmi, A. A., & Hong, T. (2024). Factors influencing young audience preferences for digital platforms in Indonesia. Vokasi UNESA Bulletin of Engineering, Technology and Applied Science, 1(2), 81–91. https://doi.org/10.26740/vubeta.v1i2.35989

Merdeka. (2024). Vidio terpasang di 8 juta smart TV dan STB di 2024. https://www.merdeka.com/teknologi/vidio-terpasang-di-8-juta-smart-tv-dan-stb-di-2024-334283-mvk.html

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008

Putri, A. R. F., & Paksi, A. K. (2021). The strategy of Netflix to dominate the entertainment media market in Indonesia 2016–2021. Jurnal Ilmiah Dinamika Sosial, 5(1), 110–123. https://doi.org/10.38043/jids.v5i1.3049

Sandsgaard, E. A., & Sem, K. (2023). Competitive advantages in the video streaming industry. Norwegian School of Economics.

Shi, Y., & Jia-lai, Z. (2021). Analysis of foreign video streaming service entering Chinese streaming media market: A case study of Netflix. Advances in Social Science, Education and Humanities Research. https://doi.org/10.2991/assehr.k.211020.177

Statista. (n.d.). Leading subscription video-on-demand services in Indonesia in 2023. https://www.statista.com/statistics/1260227/indonesia-leading-subscription-video-on-demand-services/

Sulaiman, D. Y., & Tjhin, V. U. (2023). Continuance intention to subscribe to a video-on-demand service: A study of Netflix users in Indonesia. BINUS Graduate Program, Bina Nusantara University.

Tumiwa, E. S. D., & Furinto, A. (2022). Developing strategy to enhance user retention and product preference in Indonesia OTT industry (Case study of Vidio.com). International Journal of Current Science Research and Review, 5(4).

Yan, Z. (2022). A case study of how Netflix adapts its development strategy to the media system in Canada. BCP Social Sciences & Humanities, 19, 323–329. https://doi.org/10.54691/bcpssh.v19i.1624

Yuan, Y. (2023). An investigation on the streaming industry: With the case of Netflix. SHS Web of Conferences, 165, 1001. https://doi.org/10.1051/shsconf/202316501001

Submitted

02/05/2026

Accepted

04/08/2026

Published

06/03/2026

How to Cite

EL Khaldi, M., & Aprianingsih, A. (2026). The Influence of Price, Content, and Ease of Use on Consumer Attitude and Purchase Intention in the Video Streaming Industry. International Research Journal of Business Studies, 19(1). https://doi.org/10.21632/

How to Cite

EL Khaldi, M., & Aprianingsih, A. (2026). The Influence of Price, Content, and Ease of Use on Consumer Attitude and Purchase Intention in the Video Streaming Industry. International Research Journal of Business Studies, 19(1). https://doi.org/10.21632/