Evaluating Operational Risk in Circular Water Systems in Indonesian Wastewater Treatment Plants

Authors

  • Laksmita Rachmah Deanti Department of Accounting, Faculty of Economics and Business, Universitas Indonesia Jl. Salemba Raya No. 4, Jakarta Pusat 10430 image/svg+xml
  • Miranti Kartika Dewi Department of Accounting, Faculty of Economics and Business, Universitas Indonesia Jl. Salemba Raya No. 4, Jakarta Pusat 10430 image/svg+xml https://orcid.org/0000-0002-9523-5456

DOI:

https://doi.org/10.21632/

Keywords:

Circular Water, Risk Management, Environment

Abstract

This study examines the implementation of operational risk management in Tirta Selaras, a pseudonym for a regional water utility company. A qualitative case study was conducted through interviews, field observations and document analysis. ISO 31000:2018, PESTLE, and Failure Mode and Effects Analysis (FMEA) were integrated to provide a comprehensive assessment of risk management. FMEA identifies political, social and economic risks as the most critical failure modes affecting operational performance. The findings indicate that operational risks arise from standard operating procedures that do not fully align with policy changes; limited operator competence; and rising maintenance costs during operational disruptions. The study recommends strengthening Standard Operating Procedure (SOP) governance; providing regular employee training and refreshment; enhancing preventive maintenance; and reinforcing compliance to support the resilience of circular water operations.

Author Biographies

Laksmita Rachmah Deanti, Department of Accounting, Faculty of Economics and Business, Universitas Indonesia Jl. Salemba Raya No. 4, Jakarta Pusat 10430

Master of Accounting Program (MACC), Faculty of Economics and Business, Universitas Indonesia

Miranti Kartika Dewi, Department of Accounting, Faculty of Economics and Business, Universitas Indonesia Jl. Salemba Raya No. 4, Jakarta Pusat 10430

https://scholar.ui.ac.id/en/persons/miranti-kartika-dewi/

References

Alizadeh, S. S., Solimanzadeh, Y., Mousavi, S., & Safari, G. H. (2022). Risk assessment of

physical unit operations of wastewater treatment plant using fuzzy FMEA method: a

case study in the northwest of Iran. Environmental Monitoring and Assessment, 194(9).

https://doi.org/10.1007/s10661-022-10248-9

Carrard, N., Kumar, A., Đinh Văn, Đ., Kohlitz, J., Retamal, M., Taron, A., Neemia, N., &

Willetts, J. (2024). 8Rs for circular water and sanitation systems: Leveraging circular

economy thinking for safe, resilient and inclusive services. Environmental

Development, 52. https://doi.org/10.1016/j.envdev.2024.101093

Ellet, W. (2018). Case Study Handbook A Student’s Guide.

Farfán Chilicaus, G. C., Cruz Salinas, L. E., Silva León, P. M., Lizarzaburu Aguinaga, D.

A., Vera Zelada, P., Vera Zelada, L. A., Luque Luque, E. O., Licapa Redolfo, R., &

Ramos Farroñán, E. V. (2025). Circular Economy and Water Sustainability: Systematic

Review of Water Management Technologies and Strategies (2018–2024). In

Sustainability (Switzerland) (Vol. 17, Issue 14). Multidisciplinary Digital Publishing

Institute (MDPI). https://doi.org/10.3390/su17146544

Gramlich, D., & Walker, T. (2023). Water risk modeling: A framework for finance. Journal

of Environmental Management, 342. https://doi.org/10.1016/j.jenvman.2023.117991

Hernández-Chover, V., Castellet-Viciano, L., Fuentes, R., & Hernández-Sancho, F. (2023).

Circular economy and efficiency to ensure the sustainability in the wastewater

treatment plants. Journal of Cleaner Production, 384.

https://doi.org/10.1016/j.jclepro.2022.135563

Huang, J., You, J. X., Liu, H. C., & Song, M. S. (2020). Failure mode and effect analysis

improvement: A systematic literature review and future research agenda. In Reliability

Engineering and System Safety (Vol. 199). Elsevier Ltd.

https://doi.org/10.1016/j.ress.2020.106885

International Organization for Standardization (ISO). (2018). Risk management - guidelines

(Second edition). British Standards Institution (BSI).

Jafari, A. J., Tangestani, M., Kermani, M., & Kalantary, R. R. (2025). Holistic health and

environmental risk assessment of PM and bioaerosol emissions in hospital waste and

wastewater departments using FMEA and DMRA methods. One Health, 21.

https://doi.org/10.1016/j.onehlt.2025.101182

Kähkönen, A. K., Marttinen, K., Kontio, A., & Lintukangas, K. (2023). Practices and

strategies for sustainability-related risk management in multi-tier supply chains.

Journal of Purchasing and Supply Management, 29(3).

https://doi.org/10.1016/j.pursup.2023.100848

Kardos, P., Lahuta, P., & Hudakova, M. (2021). Risk Assessment Using the FMEA method

in the Organization of Running Events. Transportation Research Procedia, 55, 1538–

1546. https://doi.org/10.1016/j.trpro.2021.07.143

Kementerian PPN/Bappenas. (2025). Rencana Pengamanan Sanitasi Berketahanan Iklim.

KLKH. (2023). Laporan kinerja Direktorat Pengendalian Pencemaran Air tahun 2023.

Kumar, B., Kumar, A., Sassanelli, C., & Kumar, L. (2025). Exploring the role of finance in

driving circular economy and sustainable business practices. Journal of Cleaner

Production, 486, 144480. https://doi.org/10.1016/j.jclepro.2024.144480

Ma, W., Li, X., & Wang, X. (2021). Water Saving Management Contract, identification and

ranking of risks based on life cycle and best-worst method. Journal of Cleaner

Production, 306. https://doi.org/10.1016/j.jclepro.2021.127153

International Research journal of Business Studies

16

Marques, R. C., Pinto, F. S., & Miranda, J. (2023). Inclusivity, resilience, and circular

economy of water services: Embracing a sustainable water future. In Utilities Policy

(Vol. 85). Elsevier Ltd. https://doi.org/10.1016/j.jup.2023.101685

Mathiang, J. M. M., & Djakman, C. D. (2023). Implementation Of Risk Management in

Solid Waste Management (SWM) To Enhance The Quality Of Life (A Case Study Of

Pt. Arta Asia Putra). Jurnal Akuntansi Trisakti, 10(2), 209–224.

https://doi.org/10.25105/jat.v10i2.18171

Meiryani, Huang, S. M., Soepriyanto, G., Audrelia, J., Fahlevi, M., Aljuaid, M., &

Grabowska, S. (2022). An exploration of circular water management accountability: A

case from Indonesia. Heliyon, 8(9). https://doi.org/10.1016/j.heliyon.2022.e10556

Morseletto, P., Mooren, C. E., & Munaretto, S. (2022). Circular Economy of Water:

Definition, Strategies and Challenges. Circular Economy and Sustainability, 2(4),

1463–1477. https://doi.org/10.1007/s43615-022-00165-x

Piubello Orsini, L., Leardini, C., Danesi, L., Guerrini, A., & Frison, N. (2023). Circular

economy in the water and wastewater sector: Tariff impact and financial performance

of SMARTechs. Utilities Policy, 83. https://doi.org/10.1016/j.jup.2023.101593

Prendi, K., & Murrja, A. (2025). Identification of risks in circular economy practices: A

systematic review of academic studies. Risk Governance and Control: Financial

Markets and Institutions, 15(1), 130–139. https://doi.org/10.22495/rgcv15i1p13

Raya Shinta, F., Karnaningroem, N., & Mardyanto, M. A. (2019). Risk Management of

Wastewater Treatment in the Wastewater Treatment Plant of PT. X. In IPTEK Journal

of Proceedings Series (Issue 5).

Rodrigues, C., Martins, T. A. E., & Amaral, L. (2024). Wastewater treatment plants circular

performance models evaluation: Portugal case-study. Science of the Total Environment,

955. https://doi.org/10.1016/j.scitotenv.2024.177013

Salah, B., Alnahhal, M., & Ali, M. (2023). Risk prioritization using a modified FMEA

analysis in industry 4.0. Journal of Engineering Research (Kuwait), 11(4), 460–468.

https://doi.org/10.1016/j.jer.2023.07.001

Schultz, F. C., Everding, S., & Pies, I. (2021). Circular supply chain governance: A

qualitative-empirical study of the European polyurethane industry to facilitate

functional circular supply chain management. Journal of Cleaner Production, 317.

https://doi.org/10.1016/j.jclepro.2021.128445

Tangestani, M., Jonidi Jafari, A., Kermani, M., & Rezaei Kalantary, R. (2025). Development

application of FMEA risk assessment model for indoor air pollutants in healthcare

organizations: Focus on suspended particles and bioaerosols in hospitals. MethodsX,

14. https://doi.org/10.1016/j.mex.2025.103342

Trubetskaya, A., Horan, W., Conheady, P., Stockil, K., Merritt, S., & Moore, S. (2021). A

methodology for assessing and monitoring risk in the industrial wastewater sector.

Water Resources and Industry, 25. https://doi.org/10.1016/j.wri.2021.100146

Tušer, I., & Oulehlová, A. (2021). Risk assessment and sustainability of wastewater

treatment plant operation. Sustainability (Switzerland), 13(9).

https://doi.org/10.3390/su13095120

World Economic Forum. (2025). The great narrative (20th edition). Forum Publishing.

Downloads

Submitted

02/07/2026

Accepted

09/11/2026

Published

09/16/2026

How to Cite

Rachmah Deanti, L., & Dewi, M. K. (2026). Evaluating Operational Risk in Circular Water Systems in Indonesian Wastewater Treatment Plants. International Research Journal of Business Studies, 19(2), in press. https://doi.org/10.21632/

How to Cite

Rachmah Deanti, L., & Dewi, M. K. (2026). Evaluating Operational Risk in Circular Water Systems in Indonesian Wastewater Treatment Plants. International Research Journal of Business Studies, 19(2), in press. https://doi.org/10.21632/