Revisiting the Dimensions of Knowledge Management Orientation Behavior in Indonesia Creative Industry
DOI:
https://doi.org/10.21632/irjbs.9.2.63-73Keywords:
knowledge management, creative industry, performance, second-order confirmatory factor analysisAbstract
This study aims to explore the formation of knowledge management orientation behaviour (KMO) in Indonesian creative industry. To answer the research objective, two consequtive studies were conducted. The first study intends to generate the measurement items. Two registered Focus Group Discussions (FGDs) with eight participants for each session were held. Upon the completion of FGDs, a survey into 171 respondents was done , and the Exploratory Factor Analysis (EFA) was employed to analyse the data. The second study objective is to confirm the measurement items that have been generated from the FGDs . A survey into 174 respondents was conducted, and confirmatory Factor Analysis was employed to analyse the data. The finding confirms that organizing memory development, organizing memory support system, knowledge sharing, knowledge absorption and knowledge receptivity are the dimensions of KMO in Indonesian creative industry. Upon the completion of this study, both theoretical and practical contributons are provided to bring an insight for creative industry practitioners to apply KMO in their business.
References
Alyoubi, B. A. (2015). Decision Support System and Knowledge-based Strategic Management. Procedia Computer Science, 65, 278-284.
Bagozzi, R. P., & Yi, Y. (1988). On the Evaluation of Structural Equation Models. Journal of the Academy of Marketing Science, 16(1), 74–94. http://doi.org/10.1177/009207038801600107
Bueren, A. , Schierholz, R., Kolbe, L., & Brenner, W. (2004). Customer knowledge management - improving performance of customer relationship management with knowledge management. 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the, 00(C), 1–10. http://doi.org/10.1109/HICSS.2004.1265416
Churchill Jr, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of marketing research, 64-73.
Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3), 101–115. http://doi.org/10.1108/13673270510602809
Darroch, J., & McNaughton, R. (2003). Beyond market orientation: Knowledge management and the innovativeness of New Zealand firms. European Journal of Marketing, 37(3/4), 572–593. http://doi.org/http://dx.doi.org/10.1108/03090560310459096
Grant, R. M. (1996). Toward a Knowledge-Based Theory of the Firm. Strategic Management Journal, 17 (Winter Special Issue), 109–122.
Hair, J. F., Black, W. C., &Babin, B. (2010). Multivariate Data Analysis: A Global Perspective. Pearson Education. Retrieved from http://books.google.com/books?id=SLRPLgAACAAJ&pgis=1
Ho, C.-T. B., & Lin, W.-C. (2010). Measuring the service quality of internet banking: scale development and validation. European Business Review, 22(1), 5–24. http://doi.org/10.1108/09555341011008981
Hotho, S., & Champion, K. (2011). Small businesses in the new creative industries: innovation as a people management challenge. Management Decision, 49(1), 29–54. http://doi.org/http://dx.doi.org/10.1108/00251741111094428
Johnson, D.E.L. (1998). Knowledge Management Is New Competitive Edge, Health Care Strategiic Management, Vol. 16, No.7, pp.2, ProQuest Nursing & Allied Health Source
Kline, R. B. (2005). Principles and Practice of Structural Equation Modeling. Guilford Press. Retrieved from http://books.google.co.id/books?id=EkMVZUxZrgIC
Lee, C.S., Kelkar, R.S. (2013). ICT and Knowledge Management: Perspectives From The SECI Model, The Electronic Library, Vol. 31, No. 2, pp. 226-243, Emerald Group Publishing Limited
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179–228.
Lok, P., & Crawford, J. (2003). The Effect of Organisational Culture and Leadership Style on Job Satisfaction and Organisational Commitment. Journal of Management Development, 23(4), 321–338. http://doi.org/10.1108/02621710410529785
Moreno, V., &Cavazotte , F. (2015). Using information systems to leverage knowledge management processes: the role of work context, job characteristics and task-technology fit. Procedia Computer Science, 55, 360-369.
Mousakhani, M., Rouzbehani, K. (2014). On Knowledge Management: Intellectual Assets as Facilitating Infrastructure, International Journal of Asian Business and Information Management, Vol. 5, No. 4, pp. 23-33, IGI Global
Nunes, M.B, Annansingh, F., Eaglestone, B., Wakefield R. (2004). Knowledge Management Issues In Knowledge-Intensive SMEs, Journal of Documentation, Vol.2, No.1, pp.101-119, Emerald Group Publishing Limited
Oliva, F.L. (2014). Knowledge Management Barriers, Practices And Maturity Model, Journal Of Knowledge Management, Vol. 18, No. 6, pp. 1053-1074, Emerald Group Publishing Limited
Oluikpe, P. (2012). Developing A Corporate Knowledge Management Strategy, Journal Of Knowledge Management, Vol. 16, No. 6, pp. 862-878, Emerald Group Publishing Limited
Reyes, P.M., Worthington, W.J., Collins, J.D. (2015). Knowledge Management Enterprise And RFID Systems: Adoption To Supply Chain Performance, Management Research Review, Vol. 38, No. 1, pp. 44-66, Emerald Group Publishing Limited
Wang, C. L., Ahmed, P. K., &Rafiq , M. (2008). Knowledge management orientation: construct development and empirical validation. European Journal of Information Systems, 17(3), 219–235.
Wang, C. L., Hult, G. T. M., KetchenJr , D. J., & Ahmed, P. K. (2009). Knowledge management orientation, market orientation, and firm performance: an integration and empirical examination. Journal of Strategic Marketing, 17(2), 99–122.
Wong, K. Y. (2005). Critical success factors for implementing knowledge management in small and medium enterprises. Industrial Management & Data Systems, 105(3), 261–279. http://doi.org/10.1108/02635570510590101
Wong, K. Y., &Aspinwall , E. (2004). Characterizing knowledge management in the small business environment. Journal of Knowledge Management, 8(3), 44–61. http://doi.org/http://dx.doi.org/10.1108/13673270410541033
Wong, K. Y., &Aspinwall , E. (2005). An empirical study of the important factors for knowledge-management adoption in the SME sector. Journal of Knowledge Management, 9(3), 64–82. http://doi.org/10.1108/13673270510602773
Yazhou, W., &Jian, L. I. N. (2013). An empirical research on knowledge management orientation and organizational performance: the mediating role of organizational innovation. African Journal of Business Management, 7(8), 604–612.
Zack, M., McKeen, J., Singh, S. (2009). Knowledge Management And Organizational Performance: An Exploratory Analysis, Journal of Knowledge Management, Vol. 13 No. 6 2009, pp. 392-409, Emerald Group Publishing Limited.
Downloads
Submitted
Published
How to Cite
License
Copyright (c) 2016 Ananda Sabil Hussein, Mintarti Rahayu, Sri Palupi Prabandari, Nadiyah Hirfiyana Rosita
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Journal Author(s) Rights
For IRJBS to publish and disseminate research articles, we need publishing rights (transferred from the author(s) to the publisher). This is determined by a publishing agreement between the Author(s) and IRJBS. This agreement deals with the transfer or license of the copyright of publishing to IRJBS, while Authors still retain significant rights to use and share their own published articles. IRJBS supports the need for authors to share, disseminate and maximize the impact of their research and these rights, in any databases.
As a journal Author, you have rights to many uses of your article, including use by your employing institute or company. These Author rights can be exercised without the need to obtain specific permission. Authors publishing in IRJBS journals have comprehensive rights to use their works for teaching and scholarly purposes without needing to seek permission, including:
- use for classroom teaching by Author or Author's institution and presentation at a meeting or conference and distributing copies to attendees;
- use for internal training by the author's company;
- distribution to colleagues for their research use;
- use in a subsequent compilation of the author's works;
- inclusion in a thesis or dissertation;
- reuse of portions or extracts from the article in other works (with full acknowledgment of the final article);
- preparation of derivative works (other than commercial purposes) (with full acknowledgment of the final article);
- voluntary posting on open websites operated by the author or the author’s institution for scholarly purposes,
(But it should follow the open access license of Creative Common CC-by-SA License).
Authors/Readers/Third Parties can copy and redistribute the material in any medium or format, as well as remix, transform, and build upon the material for any purpose, even commercially. Still, they must give appropriate credit (the name of the creator and attribution parties (authors' detail information), a copyright notice, an open access license notice, a disclaimer notice, and a link to the material), provide a link to the license, and indicate if changes were made (Publisher indicates the modification of the material (if any) and retain an indication of previous modifications.
Authors/Readers/Third Parties can read, print and download, redistribute or republish the article (e.g. display in a repository), translate the article, download for text and data mining purposes, reuse portions or extracts from the article in other works, sell or re-use for commercial purposes, remix, transform, or build upon the material, they must distribute their contributions under the same license as the original Creative Commons Attribution-ShareAlike (CC BY-SA).
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
