The Influence of Job Characteristics on Job Satisfaction, Organizational Commitment, and Managerial Performance
A Study on Construction Companies in Central Java
DOI:
https://doi.org/10.21632/Keywords:
job characteristic, job satisfaction, organizational commitment and managerial performanceAbstract
The objective of this research is to analyze and to test the influence of Job Characteristics, Job Satisfaction, and Organizational Commitment on Managerial Performance. There are six hypotheses proposed in this study i.e. 1) the influence of job characteristics on job satisfaction of managerial employee. 2) The influence of job satisfaction on organizational commitment of managerial employee. 3) The influence of job characteristics on organizational commitment of managerial employee 4) the influence of job characteristics on performance of managerial employee 5) the influence of job satisfaction on performance of managerial employee 6) the influence of organizational commitment on performance of managerial employee. Based on the final data analysis, all proposed hypotheses are accepted. Autonomy and task identity have greatest contribution to the job characteristics variable. The continuant commitment has a great contribution to organizational commitment variable. However, satisfaction to the supervisor contributes substantially to job satisfaction variable. While, team work, initiative and reporting activities have greatest contribution to the performance of managerial employee variable. The research shows that organizational commitment variable as intervening variable that bridging the relationship between job characteristics variable and managerial employee performance variable. Path coefficient for organizational commitment variable is greater than job satisfaction variable in influencing managerial employee performance. Therefore, in order to enhance performance of managerial employees, it is necessary to build stronger organizational commitment, especially affective commitment.
References
Agarwal, S., & Ramaswamy, S. N. (1997). Affective organizational commitment of salespeople: An expanded model. Journal of Personal Selling & Sales Management, 13(2), 59–67.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance, and normative commitment to the organization. Journal of Occupational Psychology, 63, 1–8.
Alpander, G. G. (1990). Relationship between commitment to hospital goal and job satisfaction: A case study of nursing department. Health Care Management Review, 15(4), 51–62.
Badan Pusat Statistik Propinsi Jawa Tengah. (2000). Indikator makro ekonomi Jawa Tengah 2000. Jawa Tengah: BPS.
Barker, A. (2000). How to be better at managing people. Jakarta: PT. Elex Media Komputindo.
Becherer, R. C., Morgan, F. W., & Richard, L. M. (1982). The job characteristics of industrial salesperson: Relationship to motivation and satisfaction. Journal of Marketing, 46, 125–135.
Bhuidan Shahid, N., & Menguc, B. (2002). An extension and evaluation of job characteristics, organizational commitment, and job satisfaction. Journal of Personal Selling & Sales Management, 22(1), 1–11.
Bishop, J. W., Dow K., S., & Burroughs, S. M. (1997). How commitment affects team performance. Human Resource Magazine.
Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19, 533–946.
Celluci, A. J., & DeVries, D. L. (1978). Measuring managerial satisfaction: A manual for the MJSQ (Technical Report II). Center for Creative Leadership.
Christiawan, & Sampurno. (2003). Kapita selekta industri konstruksi nasional (Edisi 1). Jakarta: PT. Nawa Management and Engineering Services.
Clifford, P., McCue, M. C., & Gerasimos, A. G. (1997). The relationship between job satisfaction and performance: The case of local government finance officers in Ohio. Public Productivity & Management Review, 21(2), 170–191.
De Connick, J. B., & Bachmann, D. P. (1992). Organizational commitment and turnover intention of marketing managers. Journal of Applied Business Research, 10(3), 87–98.
Dubin, R. J. E., Champoux, & Porter, L. W. (1975). Central life interest and organizational commitment of blue-collar and clerical workers. Administrative Science Quarterly, 20, 411–421.
Dunham, R. B. (1994). Organizational commitment: The utility of an integrative definition. Journal of Applied Psychology, 79(3), 370–380.
Ferdinand, A. (2002). Structural equation modelling dalam penelitian manajemen. Semarang: BP. UNDIP.
Glisson, C., & Durick, M. (1998). Predictors of job satisfaction and organizational commitment in human service organizations. Administrative Science Quarterly, 33, 61–81.
Goodale, J. G. (1973). Effect of personal background and training on work values of the hard-core unemployed. Journal of Applied Psychology, 57, 1–9.
Hackman, J. R., & Oldham, G. R. (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60, 159–170.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1995). Multivariate data analysis with readings (4th ed.). New Jersey: Prentice Hall.
Hall, D. T., & Schneider, B. (1972). Correlates of organizational commitment as a function of career pattern and organizational type. Administrative Science Quarterly, 15, 176–190.
Hanafi, M., & Manduh, M. (2002). Manajemen. Yogyakarta: UPP AMP YKPN.
Heneman, H. G. (1975). Comparisons of self and superior ratings of managerial performance. Journal of Applied Psychology, 59, 638–642.
Hulin, C. L., & Blood, M. I. (1968). Job enlargement, individual differences, and worker responses. Psychological Bulletin, 69, 41–45.
Hunt, S. D., Chonko, L. B., & Wood, V. R. (1985). Organizational commitment and marketing. Journal of Marketing, 49, 112–126.
Iffaldano, M. T., & Muchinsky, P. M. (1985). Job satisfaction and job performance: A meta-analysis. Psychological Bulletin, 97, 251–273.
Keputusan Presiden Nomor 18 tahun 2000. Tentang pedoman pelaksanaan pengadaan barang/jasa instansi pemerintah.
Kidron, A. (1978). Work values and organizational commitment. Academy of Management Journal, 21, 239–247.
Langner, P. H., Kulik, C. T., & Oldham, G. R. (1988). Measurement of job characteristics: Comparison of the original and the revised Job Diagnostic Survey. Journal of Applied Psychology, 73(3), 462–466.
Locke, E. A. (1976). What is job satisfaction? Journal of Organizational Behavior and Human Performance, 4, 309–336.
Luthans, F. (1992). Organizational behavior (8th ed.). Singapore: McGraw-Hill International Edition.
Mangkunegara, A. A. P. (2000). Evaluasi kinerja sumber daya manusia. Bandung: PT. Refika Aditama.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1, 772–777.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78, 538–551.
Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee organization linkages: The psychology of commitment, absenteeism, and turnover. New York: Academic Press.
Ostroff, C. (1995). The relationship between satisfaction attitudes and performance on organizational level analysis. Journal of Applied Psychology, 77(6), 963–974.
Peraturan Pemerintah Nomor 29 tahun 2000. Tentang penyelenggaraan jasa konstruksi.
Peraturan Pemerintah Nomor 30 tahun 2000. Tentang penyelenggaraan jasa konsultan.
Poznanski, P. J. (1997). Using structural equation modeling for investigating the causal ordering of job satisfaction and organizational commitment among staff accountants. Printed in USA, Vol. 9, 249–257.
Rabinowitz, S., & Hall, D. T. (1977). Organizational research on job involvement. Psychological Bulletin, 84, 265–288.
Robbins, S. P. (2002). Perilaku organisasi: Konsep, kontroversi, aplikasi (alih bahasa oleh Adyana Pujaasmaka). Jakarta: PT. Prenhalindo.
Rousseau, D. M. (1978). Characteristics of departments, positions, and individuals: Context for attitudes and behavior. Administrative Science Quarterly, 23, 521–540.
Singh, H. P., Verbeke, J., & Rhoads, G. (1996). Do organizational practices matter in role stress processes? A study of direct and moderating effects for marketing-oriented boundary spanners. Journal of Marketing, 60, 69–86.
Smith, P. C., Kendall, L. M., & Hulin, C. L. (1969). The measurement of satisfaction in work and retirement. Chicago, IL: Rand McNally.
Sneed, J., & Herman, C. M. (1990). Influence of job characteristics and organizational commitment on job satisfaction of hospital foodservice employees. Journal of the American Dietetic Association, 90(8), 1072–1083.
Soenarno. (2003). Daya saing jasa konstruksi nasional di era globalisasi. Konstruksi, 319, 22–29.
Steers, R. M., & Spencer, D. G. (1977). The role of achievement motivation in job design. Journal of Applied Psychology, 62, 472–479.
Stoner, J. A. F., Freeman, R. E., & Gilbert, D. R. (1996). Management. New Jersey: Prentice Hall.
Suryono, Y. (2004). Strategi peningkatan profesionalitas sumber daya manusia konstruksi. Makalah pada Seminar Nasional Membangun Industri Konstruksi Nasional menjadi Kelas Dunia: Tantangan dan Prioritas. UNDIP, Semarang, 1–9.
Undang-Undang Republik Indonesia No. 18 tahun 1999. Tentang jasa konstruksi.
Vroom, V. H. (1964). Work and motivation. New York: Wiley & Sons.
Downloads
Submitted
Published
How to Cite
Issue
Section
License
Copyright (c) 2010 Indi Djastuti
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Journal Author(s) Rights
For IRJBS to publish and disseminate research articles, we need publishing rights (transferred from the author(s) to the publisher). This is determined by a publishing agreement between the Author(s) and IRJBS. This agreement deals with the transfer or license of the copyright of publishing to IRJBS, while Authors still retain significant rights to use and share their own published articles. IRJBS supports the need for authors to share, disseminate and maximize the impact of their research and these rights, in any databases.
As a journal Author, you have rights to many uses of your article, including use by your employing institute or company. These Author rights can be exercised without the need to obtain specific permission. Authors publishing in IRJBS journals have comprehensive rights to use their works for teaching and scholarly purposes without needing to seek permission, including:
- use for classroom teaching by Author or Author's institution and presentation at a meeting or conference and distributing copies to attendees;
- use for internal training by the author's company;
- distribution to colleagues for their research use;
- use in a subsequent compilation of the author's works;
- inclusion in a thesis or dissertation;
- reuse of portions or extracts from the article in other works (with full acknowledgment of the final article);
- preparation of derivative works (other than commercial purposes) (with full acknowledgment of the final article);
- voluntary posting on open websites operated by the author or the author’s institution for scholarly purposes,
(But it should follow the open access license of Creative Common CC-by-SA License).
Authors/Readers/Third Parties can copy and redistribute the material in any medium or format, as well as remix, transform, and build upon the material for any purpose, even commercially. Still, they must give appropriate credit (the name of the creator and attribution parties (authors' detail information), a copyright notice, an open access license notice, a disclaimer notice, and a link to the material), provide a link to the license, and indicate if changes were made (Publisher indicates the modification of the material (if any) and retain an indication of previous modifications.
Authors/Readers/Third Parties can read, print and download, redistribute or republish the article (e.g. display in a repository), translate the article, download for text and data mining purposes, reuse portions or extracts from the article in other works, sell or re-use for commercial purposes, remix, transform, or build upon the material, they must distribute their contributions under the same license as the original Creative Commons Attribution-ShareAlike (CC BY-SA).
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
